You can find our current opening hours, including holiday opening times on the following page: Opening hours.

You're welcome to visit us without a reservation and purchase your admission ticket on-site at the regular price. However, we recommend booking your ticket online in advance. This guarantees your entry, even on busy days, and may also give you access to exclusive online rates.

If you see the message "Please adjust the number of guests or select a different time slot" in the online shop, the selected time slot is already fully booked. In that case, please choose a different time slot or adjust the number of guests.

Yes. Please arrive on time and allow enough time for your journey. If you arrive later than your booked time slot, your online ticket may be transferred to a later time slot on the same day, subject to availability. Please note that a surcharge of up to the regular admission price may apply when rescheduling.

Yes. Tickets purchased through our online shop provide a more convenient entry experience, even during peak times, with shorter waiting times. Simply use the Online Ticket counter at reception.

No. Online tickets are valid only for the selected date and time slot. As a general rule, bookings cannot be changed, cancelled, or refunded. The price displayed at the time of purchase is final and binding.

Yes. Online tickets purchased before 1 October 2025 remain fully valid. Our gift vouchers are value vouchers that can be redeemed flexibly for eligible services and are valid for 10 years from the date of purchase.

Yes. An additional CHF 10 will be charged for each commenced extra hour. After two additional hours, your ticket is automatically upgraded to a full-day admission, allowing you to stay without any time limit.

The current occupancy level is displayed directly on our website. You'll find it prominently in the right-hand sidebar on desktop devices and in a clearly visible location on mobile devices.

Online ticket prices may vary depending on demand, the day of the week, and the time of your visit. Tickets purchased at reception are always charged at the standard admission price. This flexible pricing model rewards early bookings, helps spread visitor numbers more evenly, reduces waiting times, and creates a more relaxing experience for everyone.

The biggest benefit is spending more time relaxing and less time waiting. By introducing time slots, we can better manage the number of guests throughout the day. This means fewer visitors during peak hours, a smoother overall experience, and a more balanced distribution of guests across the thermal baths.

Another advantage is the opportunity to save money by booking online, as online prices may be lower depending on demand. This approach directly addresses the feedback we regularly receive from guests who would like a more relaxed experience during busy periods.

Online prices are dynamic and may change based on demand, occupancy, and the time of booking. Depending on booking activity, prices can be adjusted within minutes. Tickets purchased at reception are always available at the fixed standard admission price.

Booked time slots are binding. If you arrive more than 10 minutes late, your reservation for the selected time slot will no longer be guaranteed. However, the value of your ticket can still be applied toward a new time slot.

As our online prices vary depending on demand and occupancy, rescheduling may result in an additional charge. Any surcharge will never exceed the standard admission price.

Yes. The standard admission price always applies at reception. Online ticket prices may be lower, but they will never be higher than the standard admission price.

Online tickets cannot be purchased directly at the reception desk. If you decide to book while you're already on-site, our team will be happy to assist you. Simply use your smartphone to purchase your ticket through our online shop and take advantage of the available online offers. Checking the online shop before your visit is always worthwhile.

Yes. We offer special rates for groups of 20 or more people. Please contact us at therme@fortyseven.ch for a personalised quote.

At first glance, our admission prices may appear slightly higher than those of some other thermal spas. However, the range of services included is significantly more comprehensive.

At FORTYSEVEN, your admission includes access to all thermal pools, all sauna facilities, and the Kosmos wellness area. At many other thermal spas, these experiences are charged separately.

This means you enjoy a complete wellness experience at one transparent price - with no hidden extra costs.

Yes. You can purchase gift vouchers through our online shop and print them at home immediately. Gift vouchers are also available for purchase at our reception desk.

Yes. For orders of CHF 300 or more, gift vouchers can be ordered on invoice and sent by post. Please use the contact form below to submit your request.

For orders below CHF 300, gift vouchers are available exclusively through our online shop and can be paid for by credit card, PostFinance Card, or TWINT. They are provided as print-at-home vouchers.

Gift vouchers can generally be redeemed for all FORTYSEVEN services, including the thermal baths, restaurant, shop, and spa, both on-site and in our online shop.

The only exceptions are vouchers that are explicitly marked with specific restrictions, such as Maison vouchers or service-specific vouchers.

Bus Route 3 (towards Grosse Bäder) runs every 15 minutes between Baden West railway station and FORTYSEVEN.

For timetables and more information, please visit the following page: Opening Hours

Yes. The «Bäder» parking garage is located directly next to FORTYSEVEN and offers convenient direct access to the spa.

If you drive an electric vehicle, you can use one of 3 charging stations in P1 or 4 charging stations in P2, subject to availability. The charging stations are located immediately to the right after entering each parking level.

No. Parking fees are not included in the admission price and must be paid separately at one of the payment machines in the parking garage, as the garage is not operated by FORTYSEVEN. 

Parking Fees
Daytime (07:00 – 22:30)

• CHF 2 per commenced hour

• From the 5th hour onwards: CHF 3 per commenced hour

Night Rate 

• 22:30 – 00:30: CHF 1 per commenced hour
• 00:30 – 07:00: CHF 0.50 per commenced hour

Lost Ticket

Minimum charge: CHF 50. Lost ticket fees are non-refundable.

Yes. Both the textile sauna and the nude sauna are mixed-gender. For female guests, there is also a dedicated Ladies' Sauna within the nude sauna area. For more information, please visit our Sauna page.

No. A swimwear sauna area is available on the ground floor. However, the entire sauna area on the upper floor is clothing-free.

No. Access to the sauna area is always included in the admission price. There is no additional fee for using this area.

Yes. The entire facility is wheelchair accessible, including the saunas and steam baths. A pool lift is also available for guests with physical disabilities.

For more information, please visit our Services page.

No. Your spa booking includes access to the spa facilities for the duration of your treatment, including time to use the changing rooms.

If you would also like to enjoy the thermal baths, you're welcome to do so. The admission fee will simply be added to your bill at check-out.

If you'd like to combine your spa treatment and thermal bath admission in advance, we recommend exploring our Packages. These relaxing offers include thermal bath admission at an attractive package price.

Yes. If you combine your visit to the thermal baths with a spa treatment, the duration of your treatment will not count towards your thermal bath admission time.

No. Dogs are not permitted in the thermal baths. However, they are welcome in our restaurant.